PowerPoint 2007 prints blank note pages when printing PowerPoint 2010 .pptx

Posted on February 8, 2012 by admin

Issue: PowerPoint 2007 prints blank note pages when printing PowerPoint 2010 .pptx

Reason: PowerPoint 2007 is missing the Microsoft Office 2010 Compatibility Pack

Fix: Download the “Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats” and install.

Posted in Microsoft: Office 2010 | Leave a comment

Outlook 2010 PST data file cannot be accessed

Posted on February 8, 2012 by admin

 

Issue: After moving a PST file, the email opens up, but you have a send/receive error. It says:

 

  • Receiving reported error (0x8004010F) : ‘Outlook data file cannot be accessed.’
  • Sending reported error (0x8004010F) : ‘Outlook data file cannot be accessed.’

 

Reason: I am not really sure, but other people had the same issue. 

 

  • http://social.technet.microsoft.com/Forums/en-US/outlook/thread/0acbed9c-de08-40f7-a77e-2cd0e626d9cb
Fix: Go to control panel -> Mail (32-bit) -> Email Accounts -> Create a new mail account and use the existing data file. Make this the default. Open up outlook. If you still get an error, go back and remove the old email account. The database file should have all the old email, and the new email account should now work.

 

 

 

 

 

 

 

 

Posted in Microsoft: Office 2010 | Leave a comment

CRM 3.0 + IE8 = Unsupported Browser Version

Posted on January 10, 2012 by admin

Issue: CRM 3.0 will not open on Windows XP 32bit. It has the error: Unsupported Browser Version. CRM requires IE6 SP1 or Higher. Even re installing IE8 does not fix the issue.

Reason: CRM 3.0 has issues with IE8 compatabilty in Windows XP 32 bit. It works fine in Vista or Windows 7.

Fix: The work around is to change the link to bypass the check and go directory to the crm loader page. Use: http://CRMSERVERNAME:5555/loader.aspx

Link to the original Fix: http://www.imason.com/imason_Blogs/b/scott_howlett/archive/2009/04/03/ie8-and-crm-3-0-unsupported-browser-or-is-it.aspx

 

 

 

 

 

Posted in Microsoft | Leave a comment

Adding a MSCRM User

Posted on July 6, 2011 by admin

Issue: You need to add a new MSCRM User and forgot the simple steps

Reason: You are such a small company, that you do not add people very often.

Fix: Follow the steps below

Adding a MSCRM User

  • Must Do with MSCRM account
  • Start Menu – Programs – MSCRM – “Deployment Manager”
  • In Deployment Manger – Go to User Manager, Single Click on “Company” – Right Click – Choose all tasks – Choose “Create MSCRM Users”
    • Follow Wizard –
      • Select AD account
      • Business Unit Always = “Company Name”
      • To start just choose “SCHEDULER”
      • The Site = “The Main Office”
      • Create
      • Finish
  • Close the Deployment Manager
  • Open MSCRM
    • Choose Settings
      • Business Unit Settings
      • Users
      • Select an Existing User of the same type and Document their security roles.
      • Open the new users
        • Select Security roles
        • Select manage roles and duplicate with the person copied above
    • Choose Actions menu and select change manager
    • Find/Search for their boss
    • Ok
  • Save and Close
Posted in Microsoft | Leave a comment

SQL2008 R2 – Minimum Setup

Posted on June 8, 2011 by admin

Issue: Basic Installation of SQL 2008 R2

Reason: You just need a basic install

Fix: See Screenshots below:

 

Posted in Uncategorized | Leave a comment

Windows XP – Unable to open files

Posted on May 31, 2011 by admin

Issue: After removing a virus, programs no longer open. Windows XP asks what file you need want to use to open the program.

Reason: The virus messed your registry up. (Boom!)

Fix: Go to www.dougknox.com and run the following files. (Found under the Windows XP Fixes on the left side.)

  • (Only @bygilkey.com) If you need to open a browser on the computer to download the files, browse to the location under c:program filesInternet Exploreriexplorer.exe. Right Click and select run as administrator, and uncheck the option that says “Protect my computer and data from unauthorized program activity”.
  • EXE File Association Fix (Restore default association for EXE files)  http://www.dougknox.com/xp/file_assoc.htm
  • Easy File Associations for Windows XP - http://www.dougknox.com/xp/tips/xp_easy_file.htm
Posted in Virus/Spyware Removal | Leave a comment

VMware: Cloning down an ESX VM with AD Installed to be an Offline Standalone Workstation Server

Posted on May 19, 2011 by admin

Issue: After cloning down and server from ESX to be a Workstation Image, one cannot log in using any domain accounts on the standalone server.

Reason: Currently, I am not completely sure, but it may be a network issue.

Fix: Follow these steps and it works. Changing issues may make it impossible to log into the server using the required AD admin account. Usually it will take 5 minutes for AD to activate for logging in.

  1. Login as all users on the ESX VM.
  2. Clone or create a backup of the ESX VM. (I have had issues before with a VM being locked from a failed Conversion)
  3. Power on the clone with NO network support and test all users.
  4. Power Down the Clone.
  5. Using Vmware Converter 4 convert the Virtual Machine to VM Workstation 7
  6. Edit the Network Configuration and sent for no connect at power on and set for Custom vmnet 0 bridge. (Changing to host only may cause login issues)
  7. Power on the Workstation VM
  8. Let it install / config any auto updates.
  9. Test the AD users (This may take 5 minutes to be able to login)
  10. Reboot
  11. Install VMware Tools
  12. Shutdown the VM
  13. Edit the Config: Remove Floppy, Add USB, Toggle on 3D Acceleration, Enable Full-screen, uncheck Enable Drag and Drop, Change process priority for input grabbed to High.
  14. Power on the VM and Add new Devices
  15. Reboot
  16. *Extra Reminder for me, Edit any acconfig.xml files to point to the local host if they previously were using a client / server setup, and test out any local WebAdmin pages and change it from the IP to the local name.
  17. *Remove any mapped network drive and remove Terminal services to allow only 2 RDP sessions.
  18. !!!Make sure all screen savers are turned OFF on the host and VM. (Unless VM is using demo screensaver) Also, make sure the monitor does not dim, turn off, and add that the PCLaptop does not sleep or hibernate.
  19. C:IISWebsitesIDACTADMINweb.config       – same search and replace all
  20. Also, execute the demo utility to reset the DB to the initial state:  C:_InstallsWebAdmin4.0.6.9IdactUpdateWcf DebugIdactUpdateWcfDebug.exe –Click (ONLY) the button that says: Reset Intellidact DB for demo
Posted in VMware: ESX 4.0, VMware: Workstation 7 | Leave a comment

VMware Lab Manager 4.0.3 – View Console is Black/Blank Box.

Posted on April 12, 2011 by admin

Issue: After upgrading Lab Manager to 4.0.3, clients are not able to view the console. It is a black box and the console is not able to be seen in Internet Explorer.

Reason: IE uses an ActiveX plugin that is will not work with 4.0.3 or possibly the new VI client. It will not prompt to be reinstalled or updated.

Fix: Update the Lab Manger IE Plugin.

To manually install the MKS Lab Manager plugin in Internet Explorer on a 64bit system:
1. Locate the vmware-mks.cab file on the Lab Manager server. For Lab Manager 4.x, it is located at
  • 32 Bit Windows: C:Program FilesVMwareVMware vCenter Lab ManagerWebSrvrControlPanelMachinesMachineDetailsActiveXControlsViewerXVNC
  • 64 Bit Windows: C:Program Files(x86)VMwareVMware vCenter Lab ManagerWebSrvrControlPanelMachinesMachineDetailsActiveXControlsViewerXVNC

2. Overwrite files if needed and paste the files from this folder to the following location on the client with the issue:

  • 32 Bit Windows-  C:Program FilesInternet ExplorerPLUGINS
  • 64 Bit Windows-  C:Program Files (x86)Internet ExplorerPLUGINS

3. Use an elevated command prompt (Right Click, Run as Administrator) to run the following command.

  • 32 Bit Windows-  regsvr32 /s “C:Program FilesInternet ExplorerPLUGINSquickMksAx.dll”
  • 64 Bit Windows-  regsvr32 /s “C:Program Files (x86)Internet ExplorerPLUGINSquickMksAx.dll”

 

Posted in VMware, VMware: Lab Manager 4 | Leave a comment

VMware Workstation 7.1.3 – Need Static MAC Address

Posted on March 21, 2011 by admin

Issue: Certain software requires the original MAC address that was used when the software was installed. After moving a VM, the MAC address has changed, and the software no longer works.

Reason: When the .vmx files moves locations, (Even moving the folder location) a new mac address is generated.

Fix: The .vmx file must be edited and changed to use a “static” MAC address instead of a “Generated” Mac address.

  • Open the .vmx file for the VM using notepad. (I would suggest making a backup copy before editing the file.)
  • Change ethernet0.addressType = “generated” to ethernet0.addressType = “static”
  • Change ethernet0.generatedAddress = “00:0c:29:02:06:39″ to ethernet0.Address = “00:0c:29:02:06:38″ (This is where you can change the address to any MAC desired.) *note – change .generatedAddress to .address
  • Delete ethernet0.generatedAddressOffset = “0″
  • Power on the VM, and it should now have the desired MAC address.
Posted in VMware: Workstation 7 | Leave a comment

VMware Workstation Preallocated Disk needs to be expanded to increase disk size for VM.

Posted on March 17, 2011 by admin

Issue: A Preallocated Vmware Disk is running low on space.

Reason: The .vmdk is not allocated with enough space, and must be expanded.

Fix: Vmware has a utility to expand the size of the .vmdk to any size you want. It will grow the preallocated disk file. After it is expanded, you will need to resize the disk in windows.

The VM cannot have a snapshot to do this.

Always make a backup copy of the VM before expanding. This is to be safe, but I recommend it.

  1. Host: Browse to your C:Program FilesVMwareVMware Workstation and copy the vmware-vdiskmanager.exe
  2. Host: Place this file in the directory with your VMDK files
  3. Host: Open the command prompt and browse to the folder that has your VMDK files.
  4. Host: Type: vmware-vdiskmanager –x 40GB mydisk.vmdk (40GB is the size you want to expand it to. Mydisk.vmkd the disk you want to expand)
  5. VM: Power up your VM and install Partition Magic or a Similar Product.
  6. VM: Your new disk will be 15 GB but will have 5GB unused. Expand the drive using the new space
Posted in VMware: Workstation 7 | Leave a comment